Microsoft sharepoint applications
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Microsoft SharePoint Applications that power your organization!

Crow Canyon SharePoint web applications deliver the most extendable and customizable solutions now available. Leveraging Microsoft SharePoint, our applications merge the collaborative features of SharePoint with powerful business process automation to deliver solutions that support your unique business requirements now and into the future. User adoption is quick, productivity gains immediate, and total cost of ownership low. We put SharePoint to work for you!

Each of our applications is based on native SharePoint and can be changed by business users. SharePoint service desk, help desk and customer service are among the three services we’ve carefully created for ease of use and customization.

Each service is highly customizable to meet your specific needs.  Want to create or edit fields, views, reports, or change user roles?  Business users can do this easily with standard SharePoint features.  All our applications can be used independently or as a suite and are available to use on-premise or as a hosted (SaaS) solution. They run on all versions of SharePoint 2007 and SharePoint 2010. Learn more in our Introduction Video.

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Crow Canyon SharePoint Applications
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CCS Service Request for SharePoint, the ultimate help desk for your entire organization! SharePoint Service Request Help Desk.
Go beyond the usual help desk to deliver an integrated service desk application that extends support to all internal service departments – the backbone of your operation. Drive productivity in IT, Human Resources, Facilities and Case Management. Raise accountability, service levels, and employee satisfaction across your organization.
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CCS Customer Service for SharePoint, team-based customer service desk improves customer retention, upselling and staff productivity. SharePoint Customer Service.
Deliver exceptional customer service with a true team-based customer service application. CCS Customer Service provides rich ticket management and routing capabilities, consistent notifications, a knowledge base, and email collaboration to ensure high levels of service. Whether you support products, services, or equipment, CCS Customer Service is flexible enough to fit your needs. Plug and play with CCS Accounts for a full CRM solution!
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CCS Accounts for SharePoint, get the total picture of activities across your entire customer life-cycle. SharePoint Accounts Manager.
A powerful, yet easy-to-use, CRM application for capturing leads and managing accounts, contacts and opportunities. From a single view, get a total picture of all account activities -- from new lead generation to after-sale customer service. CCS Accounts provides a central focal point to link information, documents, discussions, appointments and collaboration for your sales and support team. Plug and play with CCS Customer Service for an integrated CRM solution!
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Crow Canyon Features and Benefits
     
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Extend SharePoint to support Help Desk, Customer Service, and other everyday business critical tasks and processes
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Easy-to-use, intuitive user experience across all applications
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Applications plug-and-play in an integrated design/ Use one or many
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Integrate with other SharePoint templates and applications
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Gain new visibility into organization performance, accountability and compliance
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Easy to install, maintain, and configure to your needs
     

 

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